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Advantages of Using an Influencer Marketing Agency

July 27, 2016 by The Motherhood

Influencer marketing is a discipline that’s continuing to grow and attract brands’ attention: More than half of marketers recently surveyed have reportedly increased their budgets for influencer marketing in 2016.

This comes as no surprise, as we know that influencer marketing is one of the most effective ways to seed authentic, searchable content that drives purchase over time. The Motherhood found that 80 percent of consumers are more likely to purchase from brands they’ve read about from a trusted blogger, and additional industry data reveals that marketers who implemented an influencer marketing campaign earned an average of $6.85 in media value for every $1 they spent on paid media.

As influencer campaigns are on the rise, many brands are exploring the most effective and efficient ways to incorporate a sponsored content strategy into their overall marketing plans. One of the most critical decisions is whether a brand will manage influencer marketing in-house or through an agency. As evidenced by Google’s search history for the term “Influencer Marketing Agency,” brands are exploring their options at a record high rate.

The Motherhood team is made up of professionals who have worked at the world’s top PR agencies, so we have a unique, first-hand understanding on how these decisions are made by brands at the firms that represent them. As a social media marketing agency that specializes in influencer marketing, we understand the power and perks of leveraging a specialty network to act as an extension of a brand’s team.

Three advantages of using an influencer marketing agency

1. Gain an expanded circle of trust. Hiring an influencer marketing agency requires that the marketer allow the agency to act as a steward of their brand — and leap of faith requires a great deal of trust. The Motherhood understands this — we’ve been on the other side! However, marketers should feel confident that hiring a credible, long-standing influencer marketing agency will offer a level of expertise and reliability that expands far beyond the four walls of a brand’s headquarters.

While many agencies tout their large networks of influencers, it’s imperative to know that the agency you’re engaging has a unique understanding of each individual influencer’s preferences, strengths and specialities. For marketers who want to create mutually beneficial partnerships built on a foundation of trust, pride in the brand and investment in creating exceptional work together, quality — rather than quantity — should be weighted heavily.

2. Save time, save money. A partnership with an influencer marketing agency allows brands and their PR agencies to work more efficiently by eliminating the time internally that’s required to research, identify, vet and manage a group of bloggers. A survey found that 75 percent of professionals consider identifying the right influencers to be the biggest challenge of a sponsored content campaign. Influencer marketing agencies have the right institutional knowledge and infrastructure in place, offering a better and more efficient way to manage relationships with influencers.

Using our proprietary database, The Mometer, The Motherhood makes it our business to provide the most strategic, targeted partnership recommendations between our bloggers and the brands who trust us to help represent them.

3. Offload details. When you hire an agency that specializes in influencer marketing, you’re gaining a partner with a deep, fine-tuned understanding of how to run a successful sponsored content campaign. Brands can weigh in on the aspects of the campaign that are most relevant to their direct role: key messaging, coverage pacing and key performance indicators, for example. However, turning over the reins to an experienced influencer marketing agency means that someone else will handle minute but important details such as blogger negotiations, product shipping, giveaway rules, managing bloggers’ adherence to the coverage deadline, disclosure compliance and hashtag use — just to name a few. When using an agency, these details are not the responsibility of the brand; rather, the agency is on-call for all related program management and implementation.

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If you are interested in teaming up with The Motherhood on an influencer marketing campaign, please email [email protected].

Britt & Britt Share Their New Mom Must-Haves

June 23, 2016 by The Motherhood

As colleagues, friends and first-time moms, The Motherhood’s Brittnee and Brittney often turn to each other for advice, recommendations and support on everything related to raising little ones. New mom must-haves is a common watercooler topic in our office!

With summer being the top season for births in the U.S., Britt & Britt thought now would be the perfect time for a round-up of favorite items that they often share with others. As members of an award-winning social media marketing agency that connects influential moms with top consumer brands, we are in a unique position of learning about the latest and greatest products and services that make families’ lives just a little bit easier, and several of our favorite partners are included below.

Brittnee’s Top Picks

VTech montior: one of our new mom must-haves — Image courtesy of Meghan, JaMonkey

When she was expecting, Britt put a video monitor on the very top of her shopping list. However, once her son became more mobile, he thought he’d demonstrate his growing strength and dexterity by pulling the camera off the wall and throwing it across the room, rendering it useless. When Britt was researching replacement options, VTech monitors* rose to the top of her list. The VTech Safe and Sound Pan & Tilt Full Color Video Baby Monitor checked all of the boxes of features she was looking for: high-res video, pan/zoom/tilt capabilities, night vision and a talk-back option. She’s already scouting locations in her house to install additional camera units, which will be incredibly helpful as her little one puts his newly acquired walking skills to use!

The MamaRoo by 4Moms was an absolute live-saver for Britt! Her son loved the rocking and swaying motions (the “kangaroo” setting was his favorite), and it was often the only way she could overcome his resistance to nap in those early days.

Many a skeptical parent has resisted this one (Britt even originally removed it from her registry because after reading about it she couldn’t fathom using it!), but she later ran out and bought one at the start of her little man’s first cold. She learned firsthand the NoseFrida “The Snotsucker” Nasal Aspirator is a must. Don’t ask, just do it.

When baby’s tummy was upset, Colic Calm was the gentlest, most effective, all-natural solution Britt found. She now gifts this to every new mom she knows! Pro tip: put a bib on your baby when delivering the drops. The product is very dark and can stain clothing.

Those first few months with a newborn can be difficult, beautiful, magical, frustrating, confusing and sometimes isolating — all at the same time. Britt recommends taking a look at the Covey app* for help. Covey is a way to meet other parents based on interests, location and kids’ ages. It’s a nice low-pressure way to connect with others, get advice and share experiences in a supportive, online environment. If you want to take your digital friendships to “real life” friendships, it’s easy to find info on local playdates, family-friendly activities and meet-ups. Covey is available on iTunes and Google Play.

Brittney’s New Mom Must-Haves

MiMedia: one of our new mom must-haves — Image courtesy of Julie, Mommie Cooks

When you take a series of 40+ photos of your child’s first taste of solid food and you can’t bear to delete a single imperfect shot even though your phone is nearly out of space, there’s an elegant solution to this storage dilemma: MiMedia*, a personal cloud that organizes and stores digital files in one safe, secure spot. Britt has been using MiMedia for several weeks and notes that it’s the most simple, user-friendly solution she’s found — and she’s tried many! It’s unbelievably easy to use, even for the most sleep-deprived of parents. It’s well-worth taking a few seconds to sign up online and download the app. Use the code TheMotherhood for a free 10GB account!

Speaking of apps, Britt and her husband couldn’t live without the Baby Connect app, especially during the first few months after their daughter was born. BabyConnect provides a super simple way to track daily activities from feedings to diaper changes, as well as milestones and growth stats. You can even download charts and graphs so you can see trends and patterns over time. The list of features is impressive, and data can sync to more than one mobile device.

After taking turns staying awake holding their newborn all night for the first week after they came home from the hospital, Britt and her husband knew they had to find something their daughter would sleep in. The flat bassinet earned a hard “no” from their daughter and the crib in the next room might as well have been a mile away. However, once they tried the Fisher-Price Newborn Rock ‘n Play Sleeper, the game was officially changed. Parents, the reviews are true: the Rock ‘n Play is indeed made with sleepy dust!

Butt Paste: one of our new mom-haves — Image courtesy of April, April Golightly

No diaper bag or changing table is complete without Butt Paste*. These colorful tubes of ointment kick rash like nothing else! Free from harsh ingredients, Butt Paste saves those baby buns from the 3Ps — parabens, preservatives and phthalates — earning it an A+ in Britt’s book. She always includes a few tubes into baby shower gifts. Are you a #ButtPasteMom, too?

We know 82 percent** of parents would do almost anything to avoid long lines at fast food restaurants when they have children in tow, and Britt is one of them! When all she hears from the back seat of the car is “Snaaack! Snaaack!” Britt knows she needs to find some waffle fries and chicken strips NOW. One of Britt’s best mom-to-mom tips is to download the Chick-fil-A* ONE mobile app. This awesome app allows you to order and pay for food in advance, meaning you can bypass the line at the register or minimize time in the drive-thru. This is a seriously awesome perk, especially if you visit during busy lunch and dinner times, because everyone knows toddlers don’t wait for food. Click over to iTunes or Google Play and download this lifesaver today!

What are your new mom must-haves? We’d love to hear what you couldn’t live without. Share your suggestions via the comments. Another mom out there just may discover her new favorite product.

* Indicates the brand is a partner of The Motherhood. All opinions are our own and none of the content is meant to be medical advice. Be sure to contact your healthcare provider for recommendations specific to your family.

**According to a recent survey commissioned by Chick-fil-A.

How To Build Online Consumer Trust [Infographic]

October 23, 2015 by The Motherhood

Trust is the foundation on which brand perception is built. In fact, 76 percent of consumers develop opinions about a brand long before they reach the point of purchase, and those opinions can affect your bottom line.

Information about brands is more readily available than ever before, with the advent of online reviews and social media word-of-mouth platforms, all accessible in minutes with a few clicks of the mouse. Consumers turn to friends, family and online reviews for advice prior to purchase, and specifically, more than 63 percent of moms ask other moms for advice and consider them the most credible experts when they have questions.

Consumer trust, or confidence in a product or brand, is a huge factor in sparking conversations, influencing consumer purchasing decisions and building advocacy. To help build online consumer trust and generate positive conversations around your brand online, you need an online presence and a share of voice. The most successful online marketing strategies develop that presence to build awareness and trust with key target demographics.

Read on for The Motherhood’s ideas and suggestions on successful tactics for building trust among consumers online:

Have a Plan

Develop a strategic plan that identifies who you want to reach and why, along with the specific messages you want to communicate. To get started, try “dipping a toe in,” testing small programs on a variety of platforms to identify where and how certain approaches, messaging and outreach resonate with your audience.

Your brand voice should be consistent over time across social platforms, but content on each social platform should be unique. All efforts should support your overarching communications messages and goals, too, as this content will live on the digital bookshelf for years to come.

Add Value

People pay attention to content that matters to them and makes a difference in their lives. Foster a deep connection with your audience by sharing thoughtful, helpful and entertaining content that resonates with your key demographics.

It’s also critical to engage consumers in a two-way dialogue rather than dominating the conversation with promotions and advertising. Consumers trust each other’s opinions more than twice as much as online ads, so your most powerful social “advertising” will be interacting with your influential advocates and sharing the good things others are saying about you.

Engage Target-Right Consumers as Advocates

Brands and influencers each have a story to tell and insights to contribute to the conversation. There’s great potential for good when brands and influencers share interests and goals.

Consumers are more likely to seek information from and trust influencers who share their core values. Identify and engage with people online who influence and inform your target audiences, who share their love for your brand and who encourage word of mouth. Engage with these individuals to create authentic content and effectively leverage this content.

Be Responsive

Effective, authentic interaction begins with listening to what consumers have to say. Connect customer service to the company social platforms, and determine how to handle questions and complaints quickly and transparently online. Be quick to reply and personable with consumers, so they feel you are right there with them.

Even if you do not know the answer, show consumers you care about their problem by responding in a positive manner. This will help build trust and increase the likelihood that they become a return customer.

Stay Focused

Select a few top-performing social platforms where your consumers are most active and engaging, based on the strategic testing you did while developing your social media plan. Be active and attentive there, rather than spreading your resources too thin and trying to be everywhere.

As you create an editorial calendar and share content, remember that what works well on Twitter doesn’t necessarily translate on Instagram. Differentiate content between platforms and focus on approaches you’ve found work well based on analysis of past programs.

Building consumer trust through social media takes time but can have a huge impact on brand perception and your bottom line. Sharing compelling content gives you an opportunity to educate your most important target audiences, organically sparking conversation and action.

The Motherhood helps moms connect with brands on a deeply personal level to drive engagement, increase sales, build reputations, provide insights, generate rich, searchable online content and spark deep loyalty among your most important constituency: moms. Visit www.themotherhood.com or contact us at [email protected] to learn more.

Are you building trust authentically with key demographics online?

The Motherhood is one of Pittsburgh’s Coolest Offices

September 23, 2015 by The Motherhood

We’re excited to share that our headquarters has been named one of Pittsburgh’s Coolest Offices! Throughout the month of September, the Pittsburgh Business Times is showcasing the most interesting and inspiring office spaces in the Pittsburgh region.

Our new headquarters is located in Sharpsburg’s old Fort Pitt Brewing Co. building. In the early 1900s, this brewery was the leader in the local beer market. The motto, “Fort Pitt, That’s It!” is still displayed on the building’s exterior, as well as in the original terrazzo floor in the front lobby.

The freshly painted red, blue and grey walls of the renovated space match our company’s fun, bright and creative personality. Each team member’s office showcases a unique piece of art that was painted freehand by Stretch Carter, art director.

We love working in a space with such a rich history and fun quirks in the nooks and crannies of this very unique building.

2015 is an incredible year for The Motherhood! In addition to the designation of one of Pittsburgh’s Coolest Offices, The Pittsburgh Business Times also recently named one of Pittsburgh’s fastest-growing companies! The Motherhood is the second-fastest-growing marketing company, ranked #41 overall and one of just two companies in the top 50 with 10 or fewer employees.

Tips for a Successful Brand Event: The Laughing Cow

September 4, 2015 by The Motherhood

The Motherhood recently attended a beautifully executed local influencer event in Seattle, hosted by The Laughing Cow. (Their spreadable wedges of cheese have been a staple in our Pittsburgh HQ’s communal snack stockpile for years.)

Based on what we saw, we’ve compiled a few tips for a successful brand event:

Provide added value. During the event, attendees had the opportunity to partake in several brief workshops appealing to a variety of interests. While they all related to the “Reinvent Snacking” event theme, each provided an engaging twist to offer participants useful and interesting takeaways going beyond snacktime.

For example, the expert host of one workshop provided food photography tips and gave participants a chance to get hands-on, providing colorful patterned napkins, plates, The Laughing Cow cheese wedges and other accessories to mix and match as they took photos (and, incidentally, shared them on Instagram).

In another workshop, to share a taste and convenience message, one local chef demonstrated unique ways of combining sweet and savory flavors with cheese and crackers using leftovers you might find in your refrigerator. Then he gave participants the opportunity to create and enjoy their own pairings.

Give social cues. At a brand event, strategic reminders about the event hashtag and company social handles are key to interacting with influencers and bringing your messaging to the virtual masses. The Laughing Cow had its bases covered with a live feed of #ReinventSnacking social posts projected on the event wall and table signs reminding attendees to tag @TheLaughingCow on Twitter or @TheLaughingCowUSA on Instagram.

Find an appropriate event space. For events, as with real estate, location is key. Before deciding on a location, you should think about your goals – for example, is your event open to the public, or do you have a select group of invitation-only guests? What kind of atmosphere do you hope to cultivate to help highlight the brand’s “personality” – festive, high-end, playful? The Laughing Cow hosted its event at the Fremont Foundry, a multi-level, industrial chic space in a hip neighborhood that reinforced the brand as a sophisticated snack choice.

Give guests a way to take your brand with them. Before leaving, event-goers received The Laughing Cow-branded tote bags filled with materials to help them keep the event experience and tasty snacks top of mind even after returning home.

The Motherhood received an invitation to The Laughing Cow event, but these tips for a successful brand event are not sponsored. All opinions are our own.

List

Three advantages of using an influencer marketing agency

Brittnee’s Top Picks

Brittney’s New Mom Must-Haves

What are your new mom must-haves? We’d love to hear what you couldn’t live without. Share your suggestions via the comments. Another mom out there just may discover her new favorite product.

* Indicates the brand is a partner of The Motherhood. All opinions are our own and none of the content is meant to be medical advice. Be sure to contact your healthcare provider for recommendations specific to your family.

**According to a recent survey commissioned by Chick-fil-A.

Have a Plan

Add Value

Engage Target-Right Consumers as Advocates

Be Responsive

Stay Focused